Thank you for visiting christiepaxton.com (the “Site”). We are committed to ensuring that you are satisfied with your purchase. If you are not satisfied with your order, please refer to the refund terms below:
Refund Policy We accept refunds within 30 days of receiving the item. To be eligible for a refund, the item must be in original condition, unused, and with all original tags and packaging.
Request a Refund To request a refund, please follow the steps below:
Submit a Request: Contact us at cityofflyingfeathers@christiepaxton.com with your order number, reason for the refund, and relevant photos (if applicable). Confirmation: We will confirm and provide a return address within 5 business days of receiving the refund request. Returns: Please send the item back to the return address provided along with the original packaging and tags. Return shipping is at the customer’s expense unless the return is due to our error or the item is defective.
Refund Processing Once we receive the returned item and confirm that it is eligible for a refund, we will process the refund within 5-7 business days. The refund will be refunded to your original payment account. Processing time may vary depending on payment method.
Non-refundable items The following items are not eligible for refunds:
Discounted or promotional items (such as those clearly marked as “final sale”).
Personalized or customized items.
Opened or used items.
Refund Methods Refunds will be processed to the original payment method. If your original payment method is not available, we will contact you to arrange an alternative refund method.
Disclaimer We are not responsible for shipping losses or delays during the return process. The right to process refund applications and make the final decision is reserved by this website.
Policy Updates We may update these refund terms from time to time. All changes will be posted on this website and will be effective from the date of posting. Please check back regularly to learn about the latest refund terms.
Thank you for your support of christiepaxton.com. We are committed to providing you with quality products and services to ensure that your shopping experience is pleasant and worry-free.
