Welcome to christiepaxton.com (the “Website”). You may encounter some problems or questions while using the Website. Here are our terms and instructions on how to handle these issues:
Problem Submission If you encounter problems while using the Website, please contact us as follows:
Customer Service Email: cityofflyingfeathers@christiepaxton.com Customer Service Phone: 4134147412 (Monday to Friday, 9:00 am – 6:00 pm EST) Please describe your problem or question in detail, including your username, order number (if applicable), and any relevant screenshots or documents to help us solve the problem more quickly.
Problem Response We are committed to handling your problem as soon as we receive it. Generally, we will provide initial feedback within 48 hours of receiving the problem. For issues that require further investigation or resolution, we will try to provide a detailed response within a reasonable time.
Problem Handling We will take the following actions depending on the specific circumstances of the problem:
Technical Issues: For issues involving website functionality or technical aspects, we will provide technical support and repair. Order Issues: For order-related issues, such as payment, delivery or return, we will handle them in accordance with our order policy. Account Issues: For account login, account security and other issues, we will provide corresponding assistance and ensure your account security. General Inquiries: For general inquiries or feedback, we will try our best to provide useful information and suggestions.
Disclaimer Although we try our best to solve all problems, due to the network environment and other uncontrollable factors, we cannot guarantee that all problems can be solved immediately or completely. We are not responsible for any loss or inconvenience caused by website problems or service problems.
Updates and Changes We reserve the right to modify these terms at any time. Any changes will be posted on this website and will take effect from the date of posting. Please check these terms regularly for the latest information.
Thank you for your support and understanding of christiepaxton.com. We are committed to providing quality service and hope to solve all problems for you.
