Thank you for visiting christiepaxton.com (hereinafter referred to as the “Website”). We are committed to providing you with fast and reliable shipping services. The following are our shipping terms and instructions:
Shipping Area We currently only provide shipping services within the United States. International orders are not accepted at this time.
Order Processing Time All orders will be processed within 1-2 business days after payment is confirmed. Processing time may be delayed due to holidays, promotions or other special circumstances.
Shipping Methods and Costs We provide the following shipping methods:
Standard Shipping: Estimated delivery time is 5-7 business days Expedited Shipping: Estimated delivery time is 2-3 business days Next Day Delivery: Estimated delivery time is 1 business day Specific shipping costs will be displayed at checkout and are calculated based on your shipping address and selected shipping method.
Shipping Time Shipping time is calculated from the time the order is processed. Delivery time may be delayed due to weather conditions, traffic conditions, holidays or other uncontrollable factors. We are not responsible for delivery delays caused by these factors.
Order Tracking You will receive a confirmation email with a tracking number once your order has been shipped. You can follow the shipping status of your order in real time using the link in the email.
Address Changes Once an order has been confirmed and processed, we are unable to change the shipping address. If you discover that the address is incorrect, please contact our customer service team as soon as possible so that we can do our best to assist you.
Lost or Damaged If your order is lost or damaged during shipping, please contact us at cityofflyingfeathers@christiepaxton.com within 7 days of receiving the package. We will handle it on a case-by-case basis, including providing a refund or re-shipping.
Return Shipping For returns, please refer to our Return Policy. Return shipping costs are the responsibility of the customer unless the return is due to our error or the product is defective.
Disclaimer While we do our best to ensure the quality of our shipping service, we are not responsible for delays, damage or loss caused by third-party shipping companies.
Thank you for choosing christiepaxton.com. We look forward to providing you with excellent service and ensuring that your shopping experience is smooth and pleasant.
